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Acer Chromebooks - Chromebook Operating System Does Not Affect (ChromeOS ) This record applies to Acer Chromebook computers with ChromeOS. This file explains what to do if your Acer Chromebook has power but does not boot up into the os. In case the computer is still unresponsive, collapses, or even has a dark screen, then follow the steps within this document to resolve the situation. In case your Chromebook has no power, go to Chromebook Does Not Power On or Charge Battery. Remove outside apparatus When the Chromebook does not even start, eliminate any USB devices, and remove memory cards from the card reader slot. Disconnect all non-essential apparatus including external hard drives and other related devices. Measure 1: After you have removed all external devices, turn onto the Chromebook. When the computer starts, reconnect devices one at the same time, and restart the Chromebook each time you con...